This page is for information and marketing purposes only. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Visit Moi for our full overview of the platform. Everything here is aimed at players aged 18 and over (18+), and if gambling is causing you concern, free, confidential support is available right now at BeGambleAware.org.
The honest framing: gambling as entertainment
Gambling works best when it sits in the same mental drawer as a cinema ticket or a meal out – a finite amount spent on an experience you enjoy, not a financial strategy. The moment it feels like a route to solving money problems, or like something you have to do, the character of the activity has changed. That shift can be subtle. The sections below are designed to help you recognise it early.
Moi offers slots, live games, table games and a sportsbook, which means there are several distinct formats in play. Some formats – particularly in-play sports betting and certain slot mechanics – are designed to keep you engaged for longer. Knowing that going in is not a warning; it is just useful context.
Behaviour that should give you pause
None of the following is a diagnosis, and one tick on the list below does not mean you have a problem. But a pattern of several is worth taking seriously:
- Chasing losses – depositing again after a losing session to "get back to even"
- Gambling with money earmarked for rent, bills or food
- Feeling irritable or anxious when you are not able to play
- Hiding your gambling activity from people close to you
- Repeatedly telling yourself this will be the last session, then continuing
- Borrowing money specifically to fund a deposit
These patterns appear across every format – slots, live tables and sports bets alike. They are not a sign of weak character; they are a sign that the activity has moved outside its useful limits.
A self-assessment: questions worth sitting with
Read each question and answer honestly. There are no right or wrong scores here – the exercise is for you, not for us.
- In the past month, have you spent more than you planned on a single session?
- Have you felt the urge to deposit again immediately after a loss?
- Has gambling taken time away from work, study or family without you consciously choosing to let it?
- Have you felt guilty or ashamed about how much you have wagered?
- Have you tried to cut back and found it harder than you expected?
- Has anyone close to you expressed concern about your gambling?
- Have you ever gambled to escape a bad mood, stress or anxiety?
- Have you downplayed your losses or winnings when talking about them?
If several of those landed uncomfortably, the resources at the bottom of this page are worth a look – and they are free.
Moi's deposit and time controls
The operator provides a set of tools that let you manage your own activity directly from your account. These sit alongside the platform's standard account-management features and can be applied at any time.
| Tool | What it does |
|---|---|
| Limits per account | Set caps on how much you deposit or spend over a chosen time period |
| Voluntary cool-off | Take a short break from the platform without permanently closing your account |
| Self-exclusion (definite period) | Block access to your account for a fixed length of time you choose |
| Self-exclusion (permanent) | Permanently close your account with no option to reopen it |
If you want to use any of these tools, contact Moi's support team via live chat (the message button at the bottom right of the screen when logged in) or by emailing [email protected]. Use our portal's contact page for any questions about this information: our address is [email protected].
Five practical tips for keeping gambling in its place
- Set a budget before you start, not after. Decide what you are comfortable losing – not winning – and treat it as the cost of the entertainment.
- Use a separate payment method for gambling. A dedicated card or e-wallet with a fixed monthly top-up makes overspending physically harder.
- Build in natural stopping points. A timer on your phone works. So does logging out between slots sessions rather than clicking straight to the next one.
- Keep records. Most players significantly underestimate their losses over time. A simple spreadsheet removes the guesswork.
- Do not mix gambling and alcohol. Impaired judgement and in-play betting are a reliably bad combination.
Gambling should be entertainment, not a chore. The moment it starts to feel like an obligation, or like the only way to unwind, it has stopped being entertainment.
Support organisations in the UK
Every organisation listed here offers free, confidential support. You do not need to have a diagnosed problem to reach out – early conversations are generally the most useful ones.
- GamCare – National Gambling Helpline: 0808 8020 133 (free, 24 hours a day, 7 days a week). Counselling, online chat and a forum for people affected by gambling harm.
- BeGambleAware – Information, self-assessment tools and a referral pathway to treatment services across the UK.
- GamStop – Free national self-exclusion scheme. Registering with GamStop restricts your access across all UK-licensed gambling sites simultaneously.
- Gordon Moody – Residential and online treatment programmes for people with serious gambling disorders.
Blocking software
If you want to put a technical barrier between yourself and gambling sites, blocking software is one of the most effective options available. Gamban blocks gambling across all devices on a single subscription. BetBlocker is free, covers more than 100,000 sites and runs on multiple platforms. Both work independently of any operator's own exclusion tools, which means they stay in effect even if an account is reopened or a new one is created elsewhere.
Protecting younger people in the household
Access to gambling content is restricted to persons aged 18 and over (18+). If you share a device with a younger family member, that restriction needs to be enforced at the device level as well as at the account level. Parental-control software such as Net Nanny or Qustodio can block gambling-related content across a shared device and runs in the background without disrupting normal browsing. Setting up a separate user profile for younger users – with restricted permissions – is a straightforward additional step.
If you are concerned that a young person in your household may have accessed gambling content, GamCare's helpline (0808 8020 133) includes support for families, not only for individuals who gamble themselves.
For questions about the content on this site, write to us at [email protected]. We aim to respond within 48 hours.
This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.
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